How to create a Goodwe customer / installer sub-account to Rubicon’s master account

This article explains how to add a customer, site or installer sub-account to Rubicon’s Goodwe master account.

Steps:

1. Obtain a distributor code:

Prior to creating an account, obtain a distributor code from Rubicon - the inverter supplier/distributor. If it you can not obtain it at that moment, contact Goodwe after-sales service department and indicate where you acquired the inverter from.

 

2. Create a new site/plant:

Click on Management > Create

Enter all Owner and Visitor particulars:

Enter plant information then click Register:

Note:

  • Always add Owner first before adding Visitor. One plant can have only one Owner but multiple visitors.
  • Click the plant name in the plant list to edit the information of the plant. The modification is accepted once you click the blank area on the page.
  • Enter an email address to add an owner or a visitor.

4. Adding an inverter to the plant:

Once a plant has been created, the system will require to have an inverter added.

Click on Management > Click on name of plant then ADD:

Add Device name, Serial number and Check code then Submit:

 

5. Viewing the Main Dashboard:

Click on Main Dashboard:

Carousel On:

Carousel Off: